Hi @esromjoy,
Did you run the advanced speed check? Please ensure that you’re logged in and using the Viasat browser when running the speed check on speecheck.viasat.com, so that we can have access to them and more pieces of information to investigate. Here’s an article with detailed information: How to run a speed test from my modem?
Regarding the changes, what were they? If you prefer them to not be publicly posted, you can tell me the about them over a direct message.
Thanks,
Leonardo