Speed sucks since changing plans

looks like viasat is going to force me to go to Starlink. The download speed is suppose to be at least 25mbs but I get 4-5

States speeds"Upto" how they manage to get around it.

And if you can afford starlink I suggest to get it!

Hi @johnstoever

Sorry about this experience you’re having with Viasat.

You are currently suffering from an antenna mispoint, which can degrade your signal and cause slow speeds or a total drop in connection.

You might want to consider attempting a self-repoint. You can find information about self-repoints here: Can I repoint my Viasat antenna on my own?

If a self-repoint doesn’t sound viable, then we can request a technician visit to repoint your antenna and improve your experience.