Slow speeds all the sudden was working good now I can’t stream or do much on the internet
Thanks for your message. I’ll check that, and when I have feedback I let you know.
Hello, again, @playworldman80,
Your antenna is mispointed, that’s why your internet is not good.
I’m requesting a technician visit to fix it as soon as possible.
I’ll send you a private message to confirm your contact details.
My number is (***) ******* (edited by moderators)
Got it, @playworldman80, thanks.
Still same problem it works fine in the day time now but at night it’s slow I run diagnostics on it at night says dish is not pointing in right direction but in day time it doesn’t say that hmmm I need a tech to come out and fix it I believe haven’t heard nothing in a few days are they coming out or not
The field team tried to contact you yesterday without success, and they’ll probably try to call you again today.
Didn’t you receive any calls/vm?
Not that I know of they can come out anytime my wife will be home they don’t need to call me
Ok, I’ll check with the field team about it.
I saw that the visit was completed on 19 Oct.
Please let us know if you have any other issues.