Slow Device Speeds

I am getting good modem speeds, but my laptop speeds have recently gone down drastically. Any tips on settings to check/change to improve my speed?

Hi, @Renee_S,

Thanks for the message. That’s correct, I just tested the modem speeds and they look good:

Some reasons for the difference:

  • Distance between modem and laptop: try to get the laptop closer to the router
  • Wi-fi limitation: you can try connecting the laptop to the router using an ethernet cable
  • Router limitation: you can try an external router instead of the built-in one. There are some suggestions here: What router do you use with your Viasat service?

Let me know if that helps.

Thanks, I’ll check that out. After reading other topics, I see my WiFi connection is 2.4 GHz. Would changing this to 5 GHz help as I work close to the equipment? If so, how do I do that?

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I figure it out. Device speed is better now.

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Yes 5ghz is much better, Only downside with it it lacks range, while 2.4 can cross a longer range but at the cost of speed!

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Yes, that’s correct, I forgot to mention the 5GHz. Glad you found the solution!