Hi @Sjaf,
That is a really strange inconsistency and we would like to take a look at that because it might be related to your issue. Could I trouble you with some requests?
- Could you run an advanced speed test, over your Viasat browser, and share the advanced result with us? Here’s an article with detailed instructions: How to run a speed test from my modem?
- This is more of a question than a request, but did you verify if both your Viasat browser speed test and your chrome speed test were run from the same device and using the same wi-fi network?
Thanks,
Leonardo