Download and upload Speed issues

Hi @csealy156 ,

Currently your modem is receiving really good speeds!

I noticed that the Speed Check test that you performed yesterday is also presenting acceptable speeds for your plan.

When you get a chance can you please run another test, but this time a complete speed diagnosis using This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

You can find the complete instructions on how to run it here: How to run a speed test from my modem?