Extremely Slow Internet Speed!

My internet has been extremely slow the past 3 days- .2mbps download and 1 mbps upload

Hi @gwstandard ,

When you get a chance can you please use a laptop or Android phone to run a complete speed diagnosis using https://speedcheck.viasat.com? This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

You can find the instructions on how to run it here: How to run a complete speed diagnosis?

Thanks,
Leonardo

I just ran the speed check and today, this morning 7:30am all is good 128mbps download and 4 mbps upload.
The last 3 days, the speed has been below 1mbps. What’s going on?

Thanks

Hi @gwstandard ,

From what I’ve investigated on our systems, you were affected by a weather related area in the region, which has already been resolved, hence your speeds returning to good values. However, if you experience bad speeds again, let me know and I’ll investigate any other possible issues.

Thanks,
Leonardo