Cancel plan possibly?

Is there a way to get out of viasat. Work from home and can barely get work done- paying $200 a month

Hi @StelondaBrown ,

I’m really sorry to hear about the issues you’ve been experiencing with your Viasat service.

Upon checking your account, it appears there might be some hardware issues which could be causing these problems.

These issues are fixable, if you agree on going through this path we can start working on
getting them fixed for you, so we can improve your service and ensure you get the best experience possible.

However, if you still consider canceling your plan as the best option for you, you can contact Customer Care by calling 855-463-9333.

Thank you,

Thank you .

Id love to give it a try please

Hi @StelondaBrown,

Thank you for considering our help.

We’ll need to send you a tech visit to replace your tria, the
field team will contact you to give you more details.

I’ll send you a DM to dicuss the final details.

Thank you,

No problem. Appreciate the assistance!

Sounds good!

Hi @StelondaBrown,

I’m here to check on your case. I took a look at our system, and seems
like you’ve successfully received the tech visit and I can’t see the issues anymore.

Can you give me some feedback on that? Did your service quality get better?

Thank you,