The cable running through the wall and directly to the satellite some how got damaged (I think my fiancé accidentally cut it with a shovel). How do I get a technician to come out and replace the cable? I’m not knowledgeable enough to be able to install a new cable on my own so I would need a technician to come out and repair it.
1-855-463-9333, Number for customer care!
Hi @Bonjorbitch ,
The phone number that @Mannyrue sent is correct, so you can call them to schedule a technical visit.
Alternatively, we can schedule it ourselves if you would prefer that.
We noticed your tech visit was completed successfully earlier today and the technician replaced your cable.
Your modem is back up and shows good speeds on our side.
Let us know if you need any additional assistance on this topic!