Bad/slow Download speed

I just had a new dish and system installed yesterday. I am a little bit disappointed in the speeds that I am getting. I was told that my speed should be from 25-100Mbps. I’m not even getting 20. Is there something I can do to increase this? Please let me know ASAP because this is not going to work for me.

Hi @mgaynorii ,

I’m sorry about your experience.

I can see that currently your speeds seems fine:

Are you experiencing they slow down on a specific time of the day?

When you get a chance can you please use a laptop or Android phone to run a complete speed diagnosis using This will help us get a full reading on the speed situation.

You can find the instructions on how to run it here: How to run a complete speed diagnosis?