Hi @TBWelt123 I have a couple of questions for you to get a little bit more information:
- What kind of VPN are you using?
- Can you please run a speed check using https://speedcheck.viasat.com/ through the Viasat Browser while logged in with your My Viasat credentials and send us a screenshot? (You can find more instructions here: How to run a speed test from my modem?). This will help us diagnose your problem.
Thank you,
Cat