Hi Anderson, I switched to the Viasat Unleashed plan a few months ago and was getting great speeds until I got the data saver feature when I joined the forum. Any suggestions?
Hi, @rcarroll43,
I created this topic for you so we can better keep track of your request.
Please let us know more details about the issue, as I explained in the DMs
Thanks
I’m going to check about the Speed Check error message.
If I understood correctly the speeds from the device test work, but not the speeds from the modem, right? Can you send us a screenshot? or just the results
This is the result we can see at this moment
Got it, thanks.
Speeds are looking better now. Are you having any issues with the internet now?
Internet is working great right now! Thank you for whatever you did!
Ok, thanks for the feedback!
I’ll mark this topic as closed, but if you find any other issue please let us know.
You can see the current video quality speed on your summary page. The only thing I did was change it from 2.6Mbps to 5.5Mbps.
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