Hi @gooby131,
I’m really sorry to hear about this bad experience you’ve had with the Viasat service.
I ran a speed test from your modem and I see good speed results:
Could you run a speed test for me using our platform? You can follow this tutorial: How to run a speed test from my modem?.
Please use the Viasat Browser and log in using your MyViasat credentials.
You can let me know whenever you run those tests so I can take a look.
Thank you,
Avner