Slow Since Upgrade

Hi @gooby131,

I’m really sorry to hear about this bad experience you’ve had with the Viasat service.

I ran a speed test from your modem and I see good speed results:

Could you run a speed test for me using our platform? You can follow this tutorial: How to run a speed test from my modem?.

Please use the Viasat Browser and log in using your MyViasat credentials.

You can let me know whenever you run those tests so I can take a look.

Thank you,