My connection seems to be slower than usual we have had some pretty bad wind storms up here. I am wondering if my dish is slightly out of alignment
Hi @ramarshall2017 ,
Your antenna appears to be properly aligned, and I’ve conducted a speed test on your modem, which indicates excellent speeds!
Are you noticing slower connections at specific times of the day? If possible, please run a speed test with fast.com from your device and send a screenshot, this will allow us to compare speeds between your device and your modem.
Thanks,
Isabela
Now it only appears to be Disney plus. I also ran a speed test this morning and it’s running great. But Disney keeps cutting out. I’m gonna try uninstalling it and going from there. Thank you
Hi @ramarshall2017 ,
That’s great news!
I noticed you have Viasat Stream, is your hub currently connected? That should help with Disney + buffering.
Best regards,
Isabela
Were you able to stream Disney+ after the reinstall?
Yes it started working bettter thank you