SLOW can't even shop

Tested the Modem and got this Error message.

Signal Quality Metrics

Wi-Fi Metrics

  • Wi-Fi signal strength (RSSI):

Excellent (60 dBm)

  • Wi-Fi network ID (SSID):kidkaznet

Satellite Metrics

Speed From Your Modem

  • Modem MAC Address:00:A0:BC:70:9D:00

An unexpected error ocurred.

Error description: Unexpected token < in JSON at position 0

For public knowledge,

Topic closed as the issue is already being worked on: SLOW and Expensive - #17 by kidkaz.