Our voice service is not working. No one can call us; they get a busy signal. We can call out but out number shows up as unknown. Many people won’t answer unknown numbers and many businesses actually block unknown numbers. Also I cannot get anyone on the phone to trouble shoot the issue. I have tried every phone number I can find for Viasat and none of them work!! So very frustrated.
Hi @sutton,
Sorry about this experience. I couldn’t find you account within our system based on the email address that you used to create your forum account, I will send you a private message so that you can provide your account number.
Thanks,
Nacho
Hi @sutton,
Are you still experiencing the same issue? If yes please reply to the private message I sent earlier, that way we will be able to identify your account and start the troubleshooting process.
Thanks,
Nacho
Hi @sutton,
The Viasat Voice team couldn’t find any problem with your account. They can provide further troubleshooting if you contact them at 855-463-9333.
Please let us know if they are able to fix your issue.
Thanks,
Nacho