Hi @cecepadilla,
I noticed that the speed test you sent doesn’t have Viasat as
ISP. Based on that I’d like to ask you to proceed with the following steps:
1 - Question: Do you have a bad connectivity experience only while using streaming services or also in other scenarios?
2 - Make sure you’re connected to Viasat
3 - Run a SpeedCheck test following this tutorial for us to have all the metrics we need: How to run a speed test from my modem?
4 - Run a test on http://fast.com/
5 - Share with me both test results from steps 3 and 4.
Thank you,
Avner