Internet so slow I use cell service want to cancel but they say I must pay early termination even though they haven’t fulfilled their part of the contract

Hi @D_zingus

I’m sorry about the experience you’ve had. I found your account and ran a test from your modem, speeds look good at the moment (see below).

When you get a chance could you please run a full diagnosis using You will need to be on the Viasat Browser and logged in with your My Viasat credentials, here are some detailed instructions: How to run a speed test from my modem?