I have 9.3 high speed gb left and can not watch TV because it is constantly stopping to load.
Hi, @thenley1956,
Thanks for your message.
I’m checking that now. Once I have some feedback I let you know.
Hi, @thenley1956,
Apparently, everything is good with your service area and equipment.
Does that issue affect just the streaming apps? Are other applications working well?
When you have a chance, please send us the result of a speed test from your modem, as follows:
1 - Open the Viasat browser – this test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message
That test will help us check if there is any issue with your router.