Have not been able to access my account since we signed up 3 months ago. EasyCare agents are friendly but unable to correct the problem after 3 calls. Would like to see my data usage and check if Video Extender is enabled. Just read several posts in the Forum about slow speeds and that is one issue I cannot determine without account access.
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We were unable to retrieve your account info. Please try again later.
We’ve heard back from the relevant personnel and they’ve made the necessary operations, so you should now be able to use your registered Viasat e-mail as your login. Can you please try to log on to your “My Viasat” account using that e-mail and confirm if it works?