Still slow and still feeling ripped off

Just ran a speed test. 18 mbps download 8 mbps upload. I have only used 35 gigabytes of data so far. Are you throttling my service Customer 5001073212

Also I can’t see how to reply without creating a new issue

Hi @John.wilson20

I see that you have another topic (Chronic slower speed and buffered than CenturyLink DSL - #3), so I’ll close this one to avoid confusion.

To reply over on that one, you can always reply to the email notification, or use these buttons:

At the end of each message, lower-right corner of the message body…

At the end of the entire webpage.