Slow speeds are constant

Hi, @Ltjgmiller,

Thanks for your message.

Please provide more details about the issue:

  • When did it start?
  • Is it affecting everything or just some devices/applications?

Also, when you have a chance, please send us a speed test from your modem, as follows:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message