Get my appoved discount off my bill
I’ll relay your message to the responsible personnel to verify that.
However, I’ll probably only have some feedback about it on Monday, because our main focus here is to provide technical support.
So, I’d suggest you call the customer care line at 855-463-9333. They will be able to deal with any billing/account issues.
I was informed that the responsible personnel would call you (it was scheduled for yesterday or today).
Please let me know if you need further assistance.