.3 Mbps is not 3 Mbps

Hi @eddiejim8282 ,

I’m sorry about your experience.
I see that right now the Upload on your modem is higher than you reported:

When you get a chance can you please run a complete speed diagnosis using https://speedcheck.viasat.com? This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

Here are some instructions to run the test: How to run a speed test from my modem?