Fix my speeds viasat

i currently have less that 20 mbps down and up upload speeds are less than 7 and the plan I’m paying near 200$ a month for is being marketed at 25 - 100 mbps I’ve been a un happy customer for 2 years I’ve never once seen my speeds go above 30 when no other devices are connected i would like the speeds i was marketed please fix

Hi @aquafeva,

I’m sorry about this experience you’re having with Viasat.

I couldn’t find a Viasat account in our system with the same email address and name as the ones you used to log in to the Forum.

I’ve sent you a private message to request this information, please let me know if you haven’t received that email.