Has my speed been slowed down

Hi @ladnarnosliw

We were able to confirm that your antenna is mispointed, and this may be the cause of the slow speeds for the last few weeks.

Are you able to do the self-repoint process?
This is the guide for it: Can I repoint my Viasat antenna on my own?

If a self-repoint is not possible, I can request a technician visit for you :slight_smile: