Won’t connect says internet is slow

Why is my internet so slow? I just boosted my high speed internet another 10gb and it is still slow. I am trying to take a test for school and it will not let me connect it keeps saying my internet isn’t strong enough.

Hi @Daman92281 ,

I’ve run a speed test from our side and we’re seeing great speeds from here, so it might be a Wi-Fi issue or something else.


If you are able to, please try using an ethernet cable to ensure a stable connection.

If that’s not possible, please run an advanced speed check using https://speedcheck.viasat.com.

Please follow the specific instructions for the advanced speed check, which you can find here: How to run a complete speed diagnosis?