Wifi gateway modem for dish

Woke up this past Monday to being off line. The wifi gateway modem for my dish was flashing red. I unplugged the modem from power, waited about 5min and plugged it back in. Now i no lights at all, no lights and no connection.

Hi, @Markusb1275,

I’ll request a modem swap. The field team will get in contact to provide more details.