When we first got Viasat internet & phone service was good now 2yr later Slow speed

Slow Speeds
1

2yrs now speed got slow ,now it’s down to 1 bar

25

Mbps

Latency

Unloaded

626 ms

Loaded

844 ms

Upload

Speed

4.8 Mbps

Client Nashville, US 184.62.224.61 Viasat

Server(s) Aurora, US | Atlanta, US | Chicago, US

Settings 90MB 20MB

3

Hi @j1faith2005 ,

When you get a chance, can you please use a laptop or Android phone to run a complete speed diagnosis on https://speedcheck.viasat.com, with the Viasat Browser?

This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

Please follow our guide: How to run a complete speed diagnosis – and let us know if you face any problems while running the tests.

Thanks,
Leonardo