Very slow upload speed

very slow upload speed

Download (Device)Upload (Device)PingJitter

Over the past two weeks our internet has become unstable. Generally lower speeds, but specifically very slow upload speeds, often less than 0.1Mbps. It is very dry out here in the countryside with clay cracking so I wondered if this might impact the effectiveness of the grounding rod. What could I try doing before getting a service person out here?

This post was generated on SpeedCheck

Hi, @LAU1956,

Thanks for your message.

We’ll have to send you a technician to check your equipment and repoint your antenna.

I’m scheduling that now. The field team will get in contact to provide more details.

I’ll send you a private message to confirm the best telephone number and timeframe to call you.

Hi, @LAU1956,

Follow-up on this case: there was an issue in our system and we could not yet create the service order. We’re still working on that, as soon as I have updates I let you know.

Hi, @LAU1956,

I saw that the visit was completed today.

Please let us know if you find any other issues.