Very low speeds

not getting a good speed here down load at 6.7 up load speeds at 2.4

Hi, @saleftwich,

Thanks for the message. I’m checking that now.

Once I have some feedback I’ll let you know.

Hi, @saleftwich,

I was testing your internet speeds and so far I can see good speeds on your modem:

Therefore I’ll need your help to check if you have any Wi-Fi issues. Please try the following:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test (wait for both tests - modem and device - to complete)

Please let us know when you complete the above tests.