Very expensive and extremely slow!

Hi, @laina37,

Please, when you have a chance run a speed test from your modem, as @Nacho mentioned above. You’ll need to follow these steps:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send us the results in a direct message


Regarding the data usage, please consider participating in the data saver experiment. The goal of this experimental feature is to decrease the data usage from streaming apps (which is the type of traffic that is consuming most of your data).

To have the data saver, take the following steps: