My upload speed is needing to be at least 10mps. It’s only about 4.8. is there anything I can do to increase my upload speed? I already tried rebooting modem.
Hi @mmbaird77,
Sorry about the slow reply.
I took a look at your account. The plan you are currently on delivers download speeds up to 100 Mbps and upload speeds up to 3 Mbps. Based on that, the speeds I see from your modem at the moment look good:
Unfortunately, we don’t have any plans with upload speeds higher than 3 Mbps. However we do want to help improve your experience, so please let us know if there is any specific app that has been having issues with the current upload speeds.
Thanks,
Nacho