Upload speeds too slow

My upload speed is needing to be at least 10mps. It’s only about 4.8. is there anything I can do to increase my upload speed? I already tried rebooting modem.

Hi @mmbaird77,

Sorry about the slow reply.

I took a look at your account. The plan you are currently on delivers download speeds up to 100 Mbps and upload speeds up to 3 Mbps. Based on that, the speeds I see from your modem at the moment look good:

Unfortunately, we don’t have any plans with upload speeds higher than 3 Mbps. However we do want to help improve your experience, so please let us know if there is any specific app that has been having issues with the current upload speeds.