We have business unlimited but usually slows to unusable about half way through out service cycle. I understand that if we exceed a certain limit, congested network would prioritize users who haven’t exceeded limit. However service becomes unusable, < 1mbs. Doesn’t feel like unlimited for the price. Any help would be appreciated.
Hi @damondyept ,
Sorry to hear about your bad experience with the Viasat Service.
We’ll take a look at your case and come back with updates shortly.
Upon looking at our system I couldn’t find your account
based on the email you used to register here on the forum.
I’ll send you a DM asking for the email you use for your MyViasat account.