We have an unknown device using data. To determine what it is we have:
Turned off our cell phones,
Unhooked the internet from Dish on the TV,
Turned off wifi AND turned off our computers.
We do not have a security system. We do not have smart appliances. Nothing else is using the wifi and yet this device still shows up on My Viasat using data. It has a MAC # but when i put it in multiple MAC finders it comes up valid but yet no device name. Like its secret.
I believe it is Viasat using my router to get its information and it is using my data to run its platform.
This only started after i upped my plan.
I have other complaints about Viasat. Very similar to those on this forum and other sites on the internet: slow speeds, wake up to multiple data usage while everything is off and we are asleep, rude customer service. Im going to take this one stressful agonizing complaint at a time.
Anyone have a mystery device with a MAC using data?