Too Slow Download Speeds

Hi @Mrfrtner,

I’m sorry to hear about your bad experience with the Viasat Service.

Did you notice a change in your speeds recently? Also, do you experience bad speeds all day or at specific times during the day?

To help me troubleshoot your issue could you run a speed tests from your modem and share the results with me?

Please use the Viasat Browser and logged in to your MyViasat account as mentioned in the tutorial.

Thank you,