Too Slow Download Speeds

Hi @Mrfrtner,

I’m sorry to hear about your bad experience with the Viasat Service.

Did you notice a change in your speeds recently? Also, do you experience bad speeds all day or at specific times during the day?

To help me troubleshoot your issue could you run a speed tests from your modem and share the results with me?

Please use the Viasat Browser and logged in to your MyViasat account as mentioned in the tutorial.

Thank you,
Avner