Terrible service

Hi, @sbusergc,

Apparently, it’s everything ok with the antenna. Please, run a speed test from your modem, as described here: How to run a speed test from my modem? - Slow Speeds - Viasat Support Forum

Basically, you’ll need to use the Viasat browser, go to our speed check app, log in with your My Viasat credentials, and then run the test.

You can send me a screenshot of the result. The idea of doing that test is to check for Wi-Fi issues.