Stood up for the third time

I have called and called and have scheduled service appointment over and over again…this is my third cancellrd service appointment and i still have no internet service…why???

Hello @pink.me.pleez

I’ve asked the Field Operations Team to expedite your service call.

There were some issues with the scheduling of your visit, but soon someone from the Field Team will call you to create a proper appointment.

I apologize for the misunderstanding, hopefully they will get your service back up in no time! :slight_smile:

Hi again @pink.me.pleez

The team has scheduled your service call for tomorrow afternoon. I’ll keep an eye on it and if something goes wrong, let us know!

Otherwise, I’ll check back with you after the visit is complete :wink:

Thanks,

Nathalia

Hi again @pink.me.pleez

I see that your tech visit was completed successfully earlier this morning and that the technician replaced your equipment.

Has how your connection been since then?

It looks like your setup no longer has any issues after the service call, so I’ll be marking this topic as Solved.

If you need any additional assistance, let us know. :slight_smile:

For public knowledge,
Closing this topic as the poster’s original issue has been solved.

If you have a similar issue, please start a new topic instead.