Still no gift card

1

Ok. Waiting now since December.
Previous posts Administrators state will help resolve.
Calls to Customer Support go unanswered.
How do I contact Someone in a Supervisory or Management position at Viasat?

2

Hi @RealJohnGault,

This is indeed a super frustrating situation. I have already pushed for a faster resolution previously this week, and I’ll push once again. Immensely sorry for all the frustration this is causing and for the long delay!

Thanks,
Leonardo

3

Thank you. Either it has not reached the Right Person’s desk …or the person that has simply doesn’t care…
I do however Believe the Admins on this site are genuine in their concern and offers of assistance.

5

Sent a direct message to the customer to confirm their mailing address.

6

Cat
Thank you.
The card arrived today.
Post Mark on envelope April 1st.

Success!!

I will also thank Admins on Support Forum

Best Regards

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7

Leo and others Admins that assisted.
Thank you!!

1 Like