Speeds slowing lately

Hi @roubalrj ,

It seems like your antenna might not be misaligned.

To troubleshoot the issue accurately, could you please run a complete speed diagnosis using https://speedcheck.viasat.com? This will help us get a full reading on the speed situation and allow us to identify/rule out Wi-Fi issues.

Here are some instructions to run the test: How to run a speed test from my modem?

If it turns out that realignment is necessary, we can certainly arrange for a technician to visit. Let’s start with the internet test and take it from there.

Thanks,
Isabela