Upload and download speeds are .3 and .7, not good. Was promised much better service! Please help!
Thank you for NOT responding promptly to my issue!
Hello @barton2870 ,
Sorry for the wait. I’ve verified that your antenna is mispointed. You’ll be contacted soon for scheduling a technical visit to repoint it.
Thank you for the update, we will wait to be contacted.
Hi @barton2870 ,
I’ve sent you a direct message regarding the visit.
For public acknowledgement: Issue has been confirmed as resolved by the customer