Speed is not good at all

1

We had a new modem installed today and for a few hours it worked better. The speed is now back down to where is was before the new modem. This is terrible. We pay for the 75Mbps plan and barely getting 5

2

Hi, @rbscales50,

Thanks for your message, we’ll try to help.

I’m sending you a private message because I need to confirm your account number. I could not find you by email.