Speed is horrendous

Hi @sandygap46 ,

I understand your frustration, I’ll keep analyzing your case in order to
find the reason for your bad experience.

To help me troubleshoot your case can you please run a few speed tests on our app?
You can follow this tutorial: How to run a speed test from my modem?

Please make sure to:

1 - Use the Viasat browser
2 - Be logged in to your My Viasat account

You can run a few tests during the next days, if possible in different moments of the day.
This will help me understand the experience you’ve been having on your side.

Please let me know once you’ve done that.

Thank you,