Slowness issues while using data saver

Hi @CKrussell ,

The data saver feature should only limit your internet for video streaming applications, so that is definitely not normal behaviour. Could you kindly share a few pieces of information in order for us to pinpoint the issue?

  1. Does this happen only in one device or is it happening across all devices (for example laptops, desktops, phones)?
  2. Are you experiencing the slow speeds all day long or only during specific periods?
  3. Can you share an advanced speed check? And advanced speed check shows modem speeds as well as the device’s, you can find information on how to run one here: How to run a speed test from my modem?
  4. Please run a speed test on Fast.com (this website tests video speeds and not general speeds) and post both the Viasat result and Fast.com results.

Thanks,
Leonardo