Slower speeds the last few nights

Hello, I’ve noticed the last few nights my speeds have been crawling down from 14mbs and below, During the day it has been great, Weather has been decent around here with some spotty cloud coverage at times, And not close to reaching my data cap of 850gb for the month…

Any tweaks to be made on my account?

Hi @Mannyrue ,

Thank you for letting us know. I’ll investigate and get back to you soon.

Thanks,
Leonardo

Hi @Mannyrue ,

From what I can see, your latest tests returned good speeds. Are you still facing issues with your service? If so, please let me know and I can take a deeper look.

Thanks,
Leonardo

Yep just did another test and came back as 10.1 mbs down and upload 5.0 like the server i’m on is being overwhelmed badly now at night.

Hi @Mannyrue ,

It does seem you are being affected by congestion, and this seems to be due to your data usage leaving you deprioritized. However, we cannot solve such issues here on the forum, so if you have any questions about data usage on Unleashed, please call 855-463-9333.

I’m sorry we cannot be of more help in this case.

Thanks,
Leonardo