I am only getting .4 to .5mbps upload and am supposed to get 3.0mbps. Need some help here!
I’m sorry to hear about your bad experience.
Upon taking a look at your account and running a speed test from your modem I couldn’t reproduce the bad upload speeds you mentioned:
Could you please run a few speed tests for me to understand better the speeds you are experiencing?
You can follow this tutorial: How to run a speed test from my modem?
To make the most out of these speed tests please make sure to complete these requirements:
You can let me know whenever you have those speed tests completed.