Slow speeds with high speed data

Hi, @jjasd90,

When you have a chance, please send us the result from a full diagnosis modem speed test, as follows:

1 - Open the Viasat browserthis test won’t work on other browsers;
2 - Go to this website: Viasat Speed Check | Home
3 - Log in using your My Viasat account
4 - Run the test
5 - Download the results (or take a screenshot)
6 - Send me the results in a direct message

That test, if done as described above, will help us troubleshoot the problem.

Thanks for your cooperation!