Slow speeds with high speed data

Hi @jjasd90,

Sorry about the slow reply.

It looks like you are on a plan that offers download speeds up to 50 Mbps. I just ran a test from your modem and can see good speeds:

When you get a chance could you please run a complete speed diagnosis using https://speedcheck.viasat.com/ and share the results with us? This will help us identify/rule-out any Wi-Fi issues. Here are some instructions to run the test (it works on Android phones, Mac and Windows laptops): How to run a speed test from my modem?

Thanks,

Nacho