Slow speeds - help needed

Hi, @melindarecob,

I’m investigating that now.

Please, send me a speed test from your device, as described here: How to run a speed test from my modem? - Slow Speeds - Viasat Support Forum

You’ll have to use the Viasat browser, go to the Viasat speed check page, log in with your My Viasat account, and then run the test.

When you have the results, please send us a screenshot.