Slow speeds for last 2 days

Hi @tnag78,

We are very sorry for that experience. I’d like to make some questions in order to better search for what could be happening with your network:

  1. Are you getting bad speeds throughout the whole day or does it happen at specific periods of time?
  2. Could you share an advanced speed test, which shows your modem speeds as well? You can find detailed instructions on how to do so here: How to run a speed test from my modem?. After the test, you can upload a picture of your test in your reply here.

Thank you very much,
Leonardo